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Privacy Policy

Bueno Ltd. (“we”, “us”, “our”) is the controller of personal information collected through the online store at https://siambazar.com (the “Site”). This Privacy Policy explains how we collect, use and share your personal information when you visit the Site or make a purchase, and the choices you have.

Information we collect

Order information. When you make a purchase or attempt to make a purchase, we collect your name, billing and shipping address, email address, phone number, and payment information. Payment card details are processed by our payment providers — full card numbers are not stored on our servers.

Device information. When you visit the Site, we automatically collect information about your device and how you interact with the Site: browser type, IP address, time zone, the pages and products you view, referring websites or search terms, and information collected through cookies and similar technologies.

How we use information

We use order information to fulfil orders: to process payments, arrange shipping, provide invoices and order confirmations, and to communicate with you. We also use order and device information to screen orders for potential risk or fraud, to provide customer support, and to improve and optimize the Site (including analytics about how customers browse and use the Site).

Legal bases for processing

We process personal information only where we have a lawful basis to do so. Depending on the situation, we rely on:

  • performance of a contract — to process and deliver your order and to provide related customer support;
  • our legitimate interests — to operate, secure and improve the Site and to prevent fraud, balanced against your rights and freedoms;
  • your consent — where required by law, for example for certain cookies or marketing communications; you may withdraw your consent at any time;
  • compliance with legal obligations — for example tax, accounting and customs requirements.

Sharing

We share personal information only with service providers necessary to run the store, for example:

  • WooCommerce (Automattic) — the e-commerce platform that powers our online store;
  • payment providers — to process payments;
  • shipping and fulfilment partners — to deliver your orders;
  • Google Analytics — to help us understand how visitors use the Site;
  • Cloudflare and hosting providers — to operate and secure the Site.

We do not sell or rent your personal information. We also do not permit our service providers to use the personal information we share with them for their own marketing purposes or for any purpose other than providing services to us. We may disclose information where required by law or to protect our rights.

Cookies

We use cookies and similar technologies for the following purposes: keeping your cart and session working (necessary); remembering your preferences (functional); and understanding how the Site is used, including through Google Analytics (analytics). You can control or disable cookies in your browser settings; where required by law, we ask for your consent first. Some parts of the Site may not work correctly without necessary cookies.

Your rights

We provide you with the following rights regardless of your location. You may:

  • access the personal information we hold about you and receive a copy;
  • ask us to correct or update information that is inaccurate;
  • ask us to delete your personal information;
  • ask us to restrict, or object to, certain processing;
  • receive your information in a portable format;
  • withdraw any consent you have given (this will not affect the lawfulness of processing carried out before withdrawal);
  • lodge a complaint with your local data protection authority (in Thailand, the Personal Data Protection Committee).

We will not charge you, or provide you with a different level of service, for exercising these rights. To exercise any of them, contact us at [email protected].

International transfers

Your information may be transferred to and processed in countries outside your country of residence, including Thailand and the countries where our service providers operate. Where personal information is transferred internationally, we take steps to ensure it receives an adequate level of protection consistent with this Policy.

Data retention

We retain order information for our records as long as required for accounting, tax and legal purposes, unless you ask us to delete it. You can request the complete deletion of your personal data and your account at any time by email.

Security

We protect personal information with appropriate technical and organizational measures: the Site is served over encrypted connections (TLS); access to personal data is limited to the people and providers who need it; and we review our practices regularly. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the competent authorities where required by law.

Minors

The Site is not intended for individuals under the age of 16.

Third-party links

The Site may contain links to third-party websites and services that we do not control. Their privacy practices are governed by their own policies, and we encourage you to review them.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. The current version is always published on this page. If we make material changes to this Privacy Policy, we will provide a prominent notice on the Site or contact you where required.

Contact us

For questions, requests or complaints about how we handle personal information, contact us at:

[email protected]

Postal address: Bueno Ltd. — Units A-C, 25/F., Seabright Plaza, No. 9-23 Shell Street, North Point, Hong Kong. Our warehouse and fulfilment operations are located in Chon Buri, Thailand.

Last updated: September 2026